Frequently Asked Questions
Everything you need to know about your MONTSAND experience.
How long does shipping take for MONTSAND orders?
Standard shipping typically takes 3-5 business days within the continental US, while international delivery can take between 7-14 business days depending on the destination.
What is your return and exchange policy?
We offer a 30-day return window for all unworn items in their original packaging with tags attached. Please note that sale items are eligible for store credit only.
How do I ensure I choose the correct size?
Each product page features a detailed size guide. We recommend measuring your favorite similar garment at home and comparing it to our measurements for the perfect fit.
Are MONTSAND products sustainably made?
Yes, we prioritize ethical manufacturing and use eco-friendly materials whenever possible to ensure our fashion footprint is as light as possible.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout.
Can I track my order once it has been placed?
Absolutely. Once your order ships, you will receive an email notification with a tracking number and a link to monitor your package's journey.